Tourism casualties expected

SHARE
Iconic . . . The Heritage Hotel in Hanmer Springs. Photo: Supplied.

 

By ROBYN BRISTOW

Grim news continues for North Canterbury as the effects of the Covid-19 lockdown bite.

The Hanmer Springs Heritage Hotel is being mothballed, Hanmer Springs Horse Treks is suspending its operations for a year, and a cloud hangs over when the Hanmer Springs Thermal Pools and Spa can reopen.

Tourists destinations across North Canterbury understandably face the greatest hit, but as the country moves towards less-restrictive level-2 trading conditions, many previously viable businesses face an uncertain future.

Hanmer Springs Business Association chairman Michael Malthus warns other businesses in the North Canterbury town also face a bleak future.

He says their future hangs on the Government offering further help to boost business viability once the wage subsidy ends.

“Otherwise, we will be starting to look at a cold winter in more ways than one,” he says.

Hanmer Springs did not have an agricultural sector to help it through the lean times, like other North Canterbury towns. It relied on the visitor industry, had a small local population, and had a big problem around how to get open and do business again.

But Mr Malthus warns that even if the whole village is open, visitors from Christchurch will not come without the Hanmer Springs Thermal Pools and Spa.

The hotel closure alone has hit 59 staff, filling 40 fulltime-equivalent roles. Rumours had been swirling around the village for many weeks about its future.

Mr Malthus says all staff were being paid the wage subsidy until the end of June,
but had nowhere to go after that.

There were also some people on visas who did not qualify for the subsidy, who
needed to be looked after.

‘‘Their visas probably won’t be renewed, so what happens to them?’’

The business association was running a food bank and doing what it could to help
those who were finding the going ‘‘pretty difficult’’.

The mothballing of the hotel was a huge loss for the community. It was not only
used for conferences and business meetings, but was a popular wedding venue.

The 66 privately owned units, some in the hotel and some on the grounds, were run
as a body corporate and leased back to the hotel.

‘‘The owners may get together and do something, but in the meantime the operator has said it’s not profitable, would not be reopening, and would need someone else to come along and pick it up.’’

Hurunui Mayor Marie Black says the closure and job losses were gut-wrenching.

‘‘It is a big shock because of the personal impact its closure will have on many families in the Hanmer basin and further afield.

‘‘It will be hard for them to find other employment in this environment in the district.
Some may have to make the choice to move, which in turn has knock-on effects for other
parts of the district.’’

It was sad that such a major building, a part of the village’s history, was now empty.
Meanwhile, at the council’s thermal pool complex, staff layoffs are possible if the pools cannot open soon.

Senior staff are trying to unravel the protocols of level 2, at which point it hopes to open.
General manager Graeme Abbot says travel restrictions have put the brakes on plans,
even though level 2 allows gatherings of up to 100 people.

Travel restrictions would mean people from Christchurch couldn’t visit Hanmer
Springs or the pools, he says.

Tourism New Zealand was seeking clarification of the level-2 protocols, which would
also affect Akaroa and Tekapo.

‘‘We need a definition of the travel restriction. Where it is cloudy is on non-essential
travel. You can have a gathering of 100 people, but how do you achieve that by
minimising travel? We are trying to get non-essential travel changed.”

Work was also being done to clarify the numbers of people that can gather because it appeared there were some exceptions in the Prime Minister Jacinda Adern’s announcement on what Alert Level 2 will look like.

Meanwhile, work was being done on how to contact-trace customers in the event the
doors can open soon.

Further south, á la carte dining at the Pegasus Bay Winery at Waipara is off the
menu, with the restaurant to open from spring as a private events venue only.The cellar door will reopen on weekends at level 2.

Marketing manager Edward Donaldson says opening for private events will allow the
Donaldson family to use the space more effectively compared with operating a lunch-time restaurant, given likely border restrictions, as well as other Covid-19 factors that work against it.

‘‘We may well revisit the á la carte model again sometime in the future, but for now we feel it’s the best use of this beautiful setting.

‘‘Even though it has been many years since we’ve offered private functions, we still
receive frequent enquiries, and as a family have decided now is the right time to explore
this new direction.’’

Belinda Donaldson, who has managed the restaurant for 15 years, will be events manager.